Utp Privacy Policy

Utp (Urban Theatre Projects Ltd) is careful to respect and protect the privacy of all of its stakeholders, including its staff, artists, supporters, audiences, and other consumers and clients.

This Privacy Policy explains how we may collect and use information that we obtain about you and your rights in relation to that information. In the handling of your personal information, we act in accordance with the principles in the Privacy Act 1988.

Your use of our online services or your provision of information to us constitutes your acknowledgment of the terms of this Privacy Policy.

TYPE OF INFORMATION WE COLLECT

As part of our day-to-day operations, we collect personal information from artists, participants, facilitators, audiences, patrons, e-news subscribers, supporters, and volunteers.

This personal information generally includes your name and contact details. It may also include more sensitive personal demographic information such as age, ethnicity, professional history and health information. Such sensitive information is only ever collected with your consent.

We may also solicit and record your feedback or opinions about our programs and organisation.

COLLECTION OF PERSONAL INFORMATION

We collect personal information in a variety of ways, including through:

• direct contact with individuals, at events and through correspondence by mail, telephone, and email
• subscriptions to Utp notifications or marketing communications
• our website (such as registration forms on our website for our events or services)
• recruitment processes
• the use of cookies on our website
• publicly available sources
• in some circumstances, from third parties (for example, when you provide personal information to a third party for the purpose of sharing it with us, such as recruitment agencies or third-party ticketing websites)

Utp will not collect personal information in a way that would be unlawful or where such information is unnecessary or unrelated to our functions, activities, or business

USE AND DISCLOSURE OF YOUR INFORMATION

We use the information we collect in the following ways:

• To tell you about our programs and events and advise you about similar events from affiliated organisations whose activities might interest you
• Sensitive information collected by us is only ever used for reporting purposes (such as grant acquittals and annual reports), and all such information is presented in a de-identified manner
• Sensitive information about your health is only collected with consent and used to assess risk and to co-design with you any requirements concerning physical safety and comfort when participating in our programs, or in the event of a medical emergency
• Sensitive demographic information is only collected with consent and used to assess risk and to co-design with you any requirements concerning safety and comfort when participating in our programs
• To provide and improve our services and products to you or the organisation you work for
• For the performance of a contract with you or the organisation you work for
• To identify services you may be interested in
• To maintain and develop our relationship with you
• To solicit donations or other support from you from time to time
• To monitor and analyse our business
• To facilitate our internal business operations
• To process and respond to requests, enquiries or complaints received from you
• To fulfil our legal and regulatory obligations as well as protect, establish, exercise, or defend legal rights We respect your privacy and will only disclose your personal information to third parties as outlined above and/or with your consent. If you do not want your personal information stored or used in a particular way, please advise us accordingly.

PROTECTING AND RETAINING YOUR INFORMATION

We take reasonable care to make sure that any personal information we hold is kept securely to prevent unauthorised use. We will only retain your personal information for as long as is reasonably necessary in the circumstances.

ACCESSING YOUR INFORMATION & YOUR RIGHTS

You can access and/or update the personal information we hold about you at any time by contacting our office via email at [email protected]

Please contact us if you have any concerns about our use of your personal information.

You can also obtain information or lodge a complaint at the Office of the Australian Information Commissioner’s website at www.oaic.gov.au

STATUS OF THIS POLICY

We review this Privacy Policy regularly and reserve the right to revise it or any part of it from time to time to reflect changes in the law or technology practices.